Earlier this week, we received a call from a client stating that they could not longer connect to their Windows device at their office using their personal MacBook. The client was receiving an error message “Unable to Connect” with the error code 0x3000064. This error is related to the latest version of the Windows Remote Desktop application in macOS.
- Os X Microsoft Remote Desktop
- Os X Windows Remote Desktop Client
- Mac Windows Remote Desktop Error 0x204
- Linux Windows Remote Desktop
- Microsoft Remote Desktop Mac 10.11
Issue:
Client using macOS based device receives error 0x3000064 when attempting a remote connection to a Windows 10 computer using the Microsoft Remote Desktop app. It is important to note that the client is using macOS Catalina (10.15.7) and that the remote connection uses a RD Gateway server.
Resolution:
LogMeIn Free allows you to conveniently remotely control a Mac computer running OS X from Windows through its web interface or the Firefox plugin. First you will need to create a free account, then login from the Mac computer and click the Add Computer button to download the LogMeIn Installer. Learn to use Apple Remote Desktop on your Mac to remote control other computers, copy files, automate tasks, and file reports. Enable Remote Desktop in Windows server and Windows Server; Remote Access Windows 10 with Mac OS X. There are several ways to remote access windows 10 with Mac OS X but to do this, I have chosen this way because its reliable and official way to do it.
Issue is caused by a faulty update on the Microsoft Remote Desktop app. To solve the issue, client must install a prior version of the Microsoft Remote Desktop app or install the Microsoft Remote Desktop Beta version 10.5.0 (1841).
Please note that some users using the latest macOS Big Sur (11.0.1) have noted that the Beta version of the app does not solve their issue. These users have downgraded to version 10.4.1 (1825) using the link below.
Download:
Prior versions of the Microsoft Remote Desktop app and the Beta version 10.5.0 (1841) can be found under Microsoft’s App Center. For prior versions, we suggest to uninstall the current app first before attempting the install of the older app.
The MicrosoftRemote Desktop Connection version 10 program in Macintosh OS offers many advanced features that can enhance your experience with remotedesktop.sou.edu or virtuallab.sou.edu
All of these settings are available when setting up the initial connection to remotedesktop or virtuallab, or you can modify them later by clicking on the Edit icon on the saved connection icon after starting Remote Desktop Connection.
Display Settings
Click on the Display tab to access display settings. An important setting is the ‘Use All Monitor’ setting, if you are using multiple displays the default setting is to use all monitors available. I have found it to be better to use just one, but that is a matter of preference. Here is where you make the adjustment.
Os X Microsoft Remote Desktop
If you are using a modern Apple computer with a high-resolution Retina display, you may want to enable the option to Optimize for Retina displays to ensure the best viewing experience.
Devices & Audio
Os X Windows Remote Desktop Client
Click on the Devices & Audio tab and then use the checkboxes to tell the Remote Desktop client whether you want to share your local printers, smart cards, clipboard, and microphone with the remote Windows computer. If you share your printers, you can print from the Windows environment and have it use your local printer. If you share your clipboard, you can copy and paste text (but not files--see the next section for how to share files) between your Mac and the Windows computer. If you share your microphone, you can make it available to the Windows computer if you need it.
Folders
Mac Windows Remote Desktop Error 0x204
To share a folder on your Mac with the Windows computer to enable file transfer between the systems, click on the Folders tab, then click the checkbox to Redirect folders, and then use the plus button to add folders for redirection. If you want to share an entire drive with the remote session, such as your Mac's hard drive or an attached USB flash drive, you can select the root of the drive when you are asked to browse for a folder.
Linux Windows Remote Desktop
If you have multiple connections listed, as in the example above, you can set the preferences individually for each connection independently from each other.
Microsoft Remote Desktop Mac 10.11
For more information click here Microsoft Remote Desktop